As an organization we all focus on our products and business. But apart from being known for its business it is very important for every organization to be recognized as a people-oriented company. We must remember that products cease to have an existence without people to create, market and support them. Each organization should be respected for its intrinsic belief in people. Understanding employ..

There are typically three types of employees in every company. The ‘Engaged employees’ who are completely committed to the role that they perform and deliver superior results. The ‘not engaged’ employees who do pretty much what they are supposed to do (nothing more or less) but are susceptible to overtures from competition. The third band, the ‘actively disengaged’, is employees who have completel..

We all might have noticed that most Managers in any organization get to leadership role because they have proven their excellence as individual contributors in their areas of operations and specializations. But same time not many of them have had any formal or structured orientation to managing people, even some may have not attended any management program informally. As we all know still it is pe..

80% of people who fail on the job fail due to lack of interpersonal skills – not lack of technical skills A senior executive is fired after a run-in with the Board of Directors. An ineffective team leader is given a new team to manage – the team mutinies. An employee is reprimanded after losing her temper with a customer. Three different individuals, three unique situations, one common problem:&nb..